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Terms and Conditions

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The Company

Tiles 4 All are very experienced in supplying and stocking tiles. We buy from price competitive sources around the world in large quantities and so can offer the best prices on all our products. Take a look at our latest design tiles at amazing prices.


Ordering

After selection of your products you will proceed to the checkout area. You will be passed to a secure online payment authorisation service that will process your card details and obtain payment from your card provider.

All prices include VAT.

Prices are subject to alteration without notice.

Shade variation is often an inherent feature of tiles. Please ensure you check your tiles for quality and shade before fixing, the company cannot accept responsibility once the tiles have been fixed. No guarantee is given against crazing or shade variation between different batches.

We supply plain tiles in full cartons only.

We recommend ordering an extra 10% of Tiles to allow for cuts & wastage.


Delivery

Samples are sent free of delivery charges.

All deliveries are made between the hours of 8am - 6pm.

Orders for delivery to mainland England and Wales are subject to the delivery charges set out below:

  • Order value below £150 including VAT: Delivery Charge £25
  • Order value £150 including VAT and above: Delivery free of charge
  • Trims incur a separate £10.75 (inclusive of VAT) delivery charge
  • Small tools and accessories: Delivery Charge £2
  • Larger Tools and accessories: Delivery Charge £3.50
  • Delivery is within 3 - 5 working days
  • Orders placed after midday are processed the next working day
  • Delivery charges are non refundable unless returning damaged or faulty goods

Orders for delivery to Northern Scotland, The Highlands and the Scottish Isles are subject to the delivery charges set out below:

  • Order Value below £150 including VAT: Delivery Charge £45
  • Order Value £150 including VAT and above: Delivery Charge £20
  • Trims incur a separate £10.75 (inclusive of VAT) delivery charge
  • Small tools and accessories: Delivery Charge £2
  • Larger Tools and accessories: Delivery Charge £3.50
  • Delivery is within 3 - 5 days
  • Orders placed after midday are processed the next working day
  • Delivery charges are non refundable unless returning damaged or faulty goods

If you require delivery to the Isle Of Man, Isle Of Wight, Channel Isles, Northern Ireland or Eire please contact us for prices and delivery.

Next Day Delivery is available if placed before midday for an extra charge of £20. This service is not available for the Scottish Highlands and the Islands.

The buyer must arrange to take delivery in accordance with the stated delivery times, failure to do this gives the company the right to charge all costs incurred.

The company will not accept any claim for financial compensation for late delivery.

If unable to inspect the order thoroughly, please write 'Driver couldn't wait, goods may be damaged' on delivery paperwork.

Orders are delivered by various means usually on a pallet by a Tail lift vehicle.
Due to health and safety and insurance requirements goods cannot be transported into a property.

The company must be notified by e-mail or fax within 48 hours of delivery of any claims by the buyer of any shortage or damage to goods in transit.
The risk in the goods passes to the buyer on receipt of delivery.
No claims can be accepted for late or incorrect delivery.
We recommend a tiler is booked after the tiles have been delivered.


Samples

Free of charge samples are available as 4" square cut off pieces of tiles or mosaics.

Full tile samples are available at a nominal charge of £5 including VAT (up to the size 400mm x 250mm, larger tiles will be cut down to a good size sample). This offer is not available on full sheets of mosaics or decors.


Returns

We give a full refund for full cartons of tiles in their original packaging accompanied by a copy of the receipt providing they are a current stock item and the same shade as those we have in stock at the time of the return. Adhesives and grouts where the packaging has been opened would not be accepted (as, of course, they are then subject to deterioration), nor would tools etc. which have been used or the packaging opened.

Please contact us before returning goods to ensure they are acceptable. Refunds are normally processed within 7 working days, upon receipt of returned products.

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Holbrook Industrial Estate, Rother Valley Way, Sheffield, South Yorkshire, S20 3RW
The Tile Association